How To Set Up A Fedex Shipping Account

Overview

This commodity describes how to add and test FedEx SameDay City local courier services in your ShipperHQ business relationship. We will embrace how to gather credentials and set upward FedEx in your ShipperHQ account as well as how to all-time manage your connection between ShipperHQ and FedEx.

Other FedEx Services
ShipperHQ supports a wide variety of FedEx services. Find details of all supported FedEx services on our FedEx md.

On This Page

Overview
Requirements
- Register for a FedEx Online Account
- Generating Credentials
Steps To Add This Carrier
Steps to Validate This Carrier
Moving from Test to Product Credentials
Configuring FedEx SameDay City
Troubleshooting
- Why is SameDay not showing at checkout even though information technology's enabled?
- Why don't my rates match?

Requirements

When connecting your FedEx Account to ShipperHQ, you'll need certain credentials that will allow ShipperHQ to connect to the FedEx servers and obtain a aircraft rate quote. Follow the steps below to obtain your:

FedEx Enterprise Account Number (EAN)
FedEx SameDay City Authentication Key

Note: You will need to exist registered at fedexsameday.com as well to get properly continued.

Register for a FedEx Online Account

If yous already have a FedEx Online business relationship connected to a FedEx Account, proceed straight to the Generating Credentials steps below. Otherwise, follow these steps to go those elements set up kickoff.

If you don't have a FedEx Business relationship and Business relationship Number, you'll need to contact FedEx, fix an account, and get your Business relationship Number before proceeding.
If you don't have a FedEx Online account still, get to FedEx.com and click the Sign Upward push button in the height correct corner and fix i created.
If you oasis't yet connected your FedEx Online business relationship to your FedEx Account, log in at FedEx.com and click your user proper noun, choose "My Profile", then choose "Account Direction." Here yous can run across if y'all already have your accounts linked or add an account if not.

Generating Credentials

Yous'll also need a specific gear up of credentials to connect your FedEx Business relationship to ShipperHQ, which can be generated at the FedEx SameDay® City Web Services post-obit the steps below.

Note: If yous already have FedEx Web Services credentials, it'south recommended to nonetheless follow these steps to create a new set of credentials for employ within ShipperHQ. This volition ensure that your existing connection is unaffected past your new connection.

Login to the Developer Resource Center https://samedaycity.fedex.com/programmer (this page is accessible in the footer of https://samedaycity.fedex.com "Developer Resource Center")
One time logged in, select Move to Production
ClickGet Production Access
Set Do You lot Intend to Reseller Your Software? to "No"
1. For Delight indicate whether… choose "Shipper"
2. Click Continue
Click Accept for the User Agreement
Enter your your company and contact data and click Continue
Select Production under Management Access
Under Request New Access selectSDC Shipment
Click theSubscribepush button
ClickConfirm
A asking will go to the SDC Spider web Services Team, who will review your request and grant
production API keys upon approval

Once you take your FedEx SameDay City Authentication Key as well as your Business relationship Number, you can continue to Add This Carrier to ShipperHQ.

For a step-by-step walk-through with images, please see How to request FedEx SameDay Metropolis API Keys.

Steps To Add This Carrier

Go to the Carriers page in the ShipperHQ dashboard
Click+ New to add a new carrier
SelectLive Charge per unit Carrier
Search for and selectFedEx SameDay City
Proper name this carrier (this name will be the name your customers see in the Checkout.)
Success! Your FedEx carrier has now been added to your list of carriers in ShipperHQ.
You may now continue toValidate your FedExCarrier (instructions are in the following section), or y'all tin skip this step and choose to validate your carrier at some other fourth dimension. If you lot choose to skip validation you tin can brainstorm to configure your carrier'south settings right away.

Steps to Validate This Carrier

In order for your live charge per unit carrier to access live rates, you will need to enter your necessary credentials for FedEx and accept them validated. Validation, merely ways that ShipperHQ was able to access the shipping account related to the credentials that you entered and call up rates.

If you choose to skip validation after adding your new carrier, you lot will be reminded to add together your credentials later.

To Validate your FedEx SameDay City carrier:

SelectEnter Credentials & Validate
Review the information required to validate andGo along.
1. Run into the Generating Credentials section above
Enter in the required credentials you have collected and click Validate

Annotation: Successful installation depends on the authentic entry of the account information required by FedEx. If you exercise non have the correct information you will not be able to validate your carrier and receive alive rates.
If validation issuccessful, you volition be presented with:
1. The option toenable your carrier correct away. Enabling your carrier at this time volition turn its rates on immediately even before you take made any configuration adjustments to it.
2. Configure This Carrier. Continuing with this button will have you to the carrier'south configuration folio. You can also enable the carrier from this page once you have saved your settings.
If validationfails, the credentials you have already entered volition still be saved so they will populate the class when you render. You can:
1. Choose totry validation once again and double-check that the information you entered is right.
2. Skip validation for now and complete information technology after. Y'all volition be reminded to consummate validation later to get shipping rates.
3. Contact the states if you are struggling to validate your carrier and you believe the credentials yous are using are right. We volition be happy to help go you validated.

Moving from Test to Production Credentials

Once yous've tested FedEx functionality using the Test Credentials generated in a higher place and are retrieving the services and rates you await, yous'll demand to generate Production credentials.

Log in to the FedEx Developer Resource Eye
Choose "Move to Product" nether the "FedEx Web Services" carte du jour
Click "Get Production Key" and become through the registration process. At the end of this process, you'll receive your production credentials
In ShipperHQ, input the credentials generated by FedEx. Be sure "Use Sandbox" is unchecked

Configuring FedEx SameDay City

Navigate to the Carriers tab of the dashboard. From at that place, y'all tin click on your carrier to edit the settings.

The Bones tab will permit yous to manage Signature or Special Services as well as indicate Hazardous items. You lot tin can remove or add diverse aircraft methods for this carrier. Finally, yous can establish Cutoff Time and Pickup Lead Time along with setting Coma Dates and Days of the week.

Pb Time is especially important for this carrier every bit it volition determine your carrier's choice up time and provide your customer with more accurate delivery options. If it's too belatedly in the solar day with a longer lead fourth dimension, SameDay service may not exist bachelor.

Note: For this carrier, defining your package dimensions will help generate more than accurate charge per unit quotes and ensures that this carrier is available for your package. If yous oasis't already, consider enabling the Dimensional Packing Advanced Feature in ShipperHQ.

Restrictions for this carrier are:

Packages may weigh up to 150 lbs just surcharges start at lxx lbs
65″ is the max length for one dimension of your package, and the total combined dimensions cannot exceed 120

ThePackettab will allow y'all to manage all of these dimensions.

Under theFees tab you can add together flat rate or percentage handling fees.

Restrict this carrier to just sure destinations or shipping zones along with a few otherOptionalsettings.

Troubleshooting

ShipperHQ connects to your FedEx account past generating FedEx credentials as described above. Meaning, that the shipping rates and options bachelor through ShipperHQ should match the rates you get through FedEx ShipManager, FedEx.com, or any other tool you lot apply to go rates or print labels for FedEx.

Why is SameDay not showing at checkout even though it'due south enabled?

SameDay local commitment will simply be bachelor to customers for orders that can be fulfilled and delivered on the engagement of buy. Once a production, method, or origin's lead time and/or cut off time have been passed, the SameDay delivery method will not appear at checkout for the remainder of that solar day.

For orders made after the cutoff fourth dimension, but will need to be delivered 'aforementioned day' on the following day, you lot could ready a custom carrier or live rate carrier to show rates for the following 24-hour interval.

Why don't my rates match?

If you find that your rates through ShipperHQ are not matching what y'all await to receive from FedEx, there are a number of troubleshooting steps that you lot can accept to determine why this may exist the case.

If y'all determine that the issue is the response from FedEx themselves, FedEx Web Services Support tin can be contacted at websupport@fedex.com.